Pro FAQs

Begin with the guided registration form: add contact details, profession, credentials, languages, profile imagery, and service coverage.

Once registration is complete, you can publish structured service listings and start receiving enquiries. Verification is a separate optional step.

• Credential collection: Upload memberships, registration numbers, and insurance so clients can see your qualifications when viewing your profile and services.
• Verification timing: Your profile stays pending until the identity check is paid for and confirmed.
• Badge location: The Verified Professional tick appears on your listings and profile once identity and admin checks pass.
• Re-verification: Triggered when core legal or ownership details change or during periodic audits.

The identity check is an optional one-off £19.99 fee (non-refundable), available after profile setup. It can be completed at any time.

• Identity check: Third-party photo ID + selfie flow, then admin review for badge approval.
• Listings & enquiries: All non-restricted professionals can publish structured service listings and receive enquiries whether they are unverified, verification pending, or verified.
• Verified value: Verification adds a verified badge, higher search ranking, and stronger trust signals — but it does not gate listing access.

• Lead-first: Clients contact you first through messaging, then discuss requirements, timeline, and deliverables.
• Service context: Enquiries can include service/package context so you know what they are asking about.
• Notifications: Email and in-app notifications are sent when new enquiries arrive.
• No upfront payment: Clients do not pay upfront — they contact you first and agree the work before any payment.

• How reviews help: Reviews improve trust and conversion on your profile.
• Report issues: Flag abusive or inaccurate review content for moderation.
• Profile tips: Keep services, coverage, credentials, and response times up to date.

• Verification fee: Optional one-off £19.99 identity verification fee (non-refundable). Does not affect your ability to publish listings.
• Payments: MyLittleEyes is a marketplace for advertising your professional services. All payments, invoicing, and billing are handled directly between you and your clients outside the platform.
• Your records: You are responsible for your own VAT, invoicing, and financial records.

MyLittleEyes is a marketplace that connects clients with professionals. We do not process, hold, or manage payments for services.

• Your responsibility: All pricing, payment terms, invoicing, and collection are agreed and handled directly between you and your client.
• Platform role: We provide messaging to help you connect and discuss requirements, but the commercial relationship is between you and the client.

As a marketplace, MyLittleEyes does not mediate or resolve disputes between professionals and clients.

• Your responsibility: Any disagreements about scope, quality, payment, or delivery are resolved directly between you and your client.
• Best practice: Agree scope, terms, and deliverables clearly before starting work. Keep written records of all agreements.
• Platform messaging: You can use the messaging history as a reference, but dispute resolution is your responsibility.

For client data you collect, you are usually the data controller. MyLittleEyes acts as a processor for platform features such as messaging and document handling.

• Only request data you need for the service.
• Use secure channels for document exchange.
• Delete/archive data when no longer required.

• Create your profile, add coverage and languages, and upload credentials.
• Publish structured service listings as soon as registration is complete.
• Respond quickly to enquiries and agree scope directly with clients.
• Optionally complete the one-off £19.99 identity verification to add a verified badge and higher search ranking.
• Collect reviews and keep profile information current.

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